Shipping Policy

We do not accept returns or exchanges due to COVID-19. We are protecting our staff and customers. Please Order your correct size & enter your correct shipping address. 

Support Email



PLEASE ENTER YOUR CORRECT SHIPPING ADDRESS. IF ADDRESS IS ENTER INCORRECTLY PLEASE CONTACT US WITH THE FIRST 24 HOURS TO UPDATE CORRECT ADDRESS. After package is shipped we are not responsible for incorrect address deliveries. We will ship package to address provided to us.

  • How long does shipping take?

Please give us 1-3 business days to process your order then your order will be shipped. 

All orders placed on Friday-Sun will began processing the following Monday.

Standard Priority is 4-7 business days.


Unfortunately  USPS delays are out of our control:(

Krayola Kollection is not responsible for any items that may be lost or delayed in transit. Please file a claim on USPS.COM

Krayola Kollection is not responsible for any unclaimed packages.